Question 1

How long do fragrances last?

Accepted Answer

Our eau de parfum compositions typically last 6–10 hours, while extraits and attars can last 10–12 hours on skin. Longevity varies with skin type, weather and where you apply.

Question 2

What is EDP?

Accepted Answer

EDP stands for Eau de Parfum — a fragrance concentration that sits between eau de toilette and extrait de parfum, offering strong presence with refined balance.

Question 3

What is attar?

Accepted Answer

Attar is a concentrated, alcohol-free perfume oil rooted in the Indian and Middle Eastern fragrance tradition. It is applied sparingly and develops slowly on the skin.

Question 4

Are the fragrances unisex?

Accepted Answer

Yes. Every Casa de Scenteur fragrance is created as unisex — composed for individuality rather than gender.

Question 5

How should perfume be stored?

Accepted Answer

Store bottles upright in a cool, dark place away from direct sunlight, heat and humidity. Keep the cap closed to preserve the composition.

Question 6

Do you offer COD?

Accepted Answer

Yes, cash on delivery is available at checkout alongside UPI, cards, netbanking and wallets.

Question 7

How long does delivery take?

Accepted Answer

Orders are typically dispatched within 1–2 business days, with delivery in 3–7 business days depending on your location.

Question 8

What is your return policy?

Accepted Answer

Unopened products in their original packaging can be returned within 7 days of delivery. Opened fragrances cannot be returned for hygiene reasons.

Question 9

How can I track my order?

Accepted Answer

A tracking link is emailed once your order is dispatched, and order status is always visible in your account.

Frequently Asked Questions